80% of the global population uses smartphones for all their online activities as per this research report. Moreover, the emergence of many other digital devices like smart watches has added to this growth and who knows, they might also replace them in the long run. Global online entrepreneurs have realized the importance of mobile commerce. They are now stressing more on the designing part to make it more appealing. Even the best web design company has to know the designing trends, which are currently prevailing in the mobile commerce industry.
Now you have to keep certain factors in mind when you are designing for mobile commerce website. In other words, the UX design has to be in such a way that it grabs the eyeballs of the customer. Well, in order to do that, there are some simple principles, which can help you achieve that desired look.
Brief Product Details With Reviews
Add as much product details as you can on your website. It’s true that the space in a mobile might be limited, but don’t forget that customers look for information within that space. All you have to do is inform them about your products. This might include information about size, colors, call-to-action buttons and reviews along with product descriptions. Keep in mind that customer reviews create trust among the prospective customers who are about to purchase your product.
Allow Independence To The Shoppers
As a designer always keeps in mind that if you want to impress shoppers with great UX, then the only way to do it is to allow them shop on their own. Allow shopper to edit their shopping cart anytime during the buying process. For instance: if any shopper changes his or her mind, he or she must be able to go back smoothly to the main page. Most of the time, the customers tend to abandon the shopping cart due to complicated navigation process.
Easy to Find Customer Service
Do you know that an interesting UX design is a key to making an engaging customer service page? Whenever a customer faces any difficulty while shopping, the first place he goes is the customer service page. This is the best place to clarify all the questions or confusions related to the product or service. Keep various options for contacting such as e-mail and phone numbers. Keep the contact information at the top of the page for the convenience of the customers.
Retail Apps Are Different From Others
Don’t confuse retail apps with any other apps. It is necessary to design the app in such a way that it has an effect on the conversions of the business. You might see that some practices might be similar to the UX design for retail apps.
The most important thing, which matters to a customer, is UX design. The more the interactive design, the more will be its implications. Hence, adopting these practices of design for mobile commerce is the best thing to do. When it comes to mobile commerce design, you can trust on us for the most viable business solutions. Just send us an email at email@example.com and we will contact with you.